How to Reset Your Password

If you've forgotten your password or need to reset it for security reasons, follow these steps:

Step 1: Navigate to the Password Reset Page

1. Open your web browser and go to the login page of our website: https://one.junction.travel/
2. Click on the Forgot Password? link located in the login fields.

Step 2: Enter Your Email Address

1. On the password reset page, you will be prompted to enter the email address associated with your account.
2. Enter your email address in the provided field.
3. Click the Send Reset Link button.

Step 3: Check Your Email

1. Open your email inbox.
2. Look for an email from us with the subject line Password Reset Request.
   • If you don't see the email, check your spam or junk folder.
3. Open the email and click on the Reset Password link.

Step 4: Create a New Password

1. You will be redirected to a new page where you can create a new password.
2. Enter your new password in the New Password field.
   • Ensure your password meets the security requirements (e.g., at least 8 characters, includes uppercase and lowercase letters, numbers, and special characters).
3. Re-enter the new password in the Confirm Password field to verify.

Step 5: Save Your New Password

1. Click the Submit button to save your new password.
2. You will see a confirmation message indicating that your password has been successfully reset.

Step 6: Log In with Your New Password

1. Return to the login page: https://one.junction.travel/
2. Enter your email address and your new password.
3. Click the Log In button to access your account.

Additional Tips

• Keep your password secure: Avoid sharing your password with others and consider using a password manager to store it safely.
• Use a strong password: Create a password that is difficult for others to guess but easy for you to remember.
• Update regularly: Change your password periodically to enhance your account security.

If you encounter any issues during the password reset process, please contact our support team for assistance.